Director of Enterprise Content Management

7 days ago


Singapore Tech Full time
About the Role:

Sport Singapore is a leading organisation that transforms the nation through an active lifestyle. We are seeking a Head of Knowledge and Records Management to join our team.

In this role, you will be responsible for building and maintaining a knowledge management culture within the organisation, including fostering an environment where knowledge is effectively captured, codified, institutionalised, harnessed, shared, and utilised within the organisation as part of capability building.

The ideal candidate will have a strong background in knowledge management, information management, or related fields, and prior experience in developing enterprise knowledge management frameworks and implementing enterprise content management solutions.

Responsibilities:

Develop and maintain a knowledge management framework that aligns with the organisation's overall strategy;

Oversee the implementation of various knowledge management initiatives and systems, including the Enterprise Content Management System upgrade;

Reengineer business processes within the overarching framework for corporate knowledge management;

Manage the day-to-day operations related to knowledge and records management, including the KM site administration, review of taxonomy/metadata structures, files digitalisation, trademark etc.

Requirements:

At least 5 years of relevant working experience in Knowledge Management or Information Management or related fields;

Prior experience/knowledge in developing Enterprise KM frameworks and/or implementing Enterprise Content Management Solutions, UI/UX Design, Search and Taxonomy/Metadata;

Good oral and written communication skills, effective negotiation, and good interpersonal skills;

Able to navigate ambiguity and manage several projects simultaneously;

Strong stakeholder engagement and management skillset;

Passion for promoting knowledge sharing and learning;

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