Ecommerce Operations Specialist

2 weeks ago

Singapore beBeeEcommerce Full time

Job Title: Ecommerce Operations Manager

We are seeking an experienced ecommerce operations expert to oversee end-to-end ecommerce operations across various online marketplaces, including product listing, digital marketing, campaign management, and new product development.

This role is ideal for someone with strong operational capabilities, digital marketing know-how, and a genuine passion for ecommerce. If you have a solid understanding of ecommerce analytics, marketplace algorithms, and campaign performance, we want to hear from you.

Key Responsibilities:

  • Manage product listings across all ecommerce platforms (titles, descriptions, images, SEO, pricing).
  • Ensure listings are accurate, competitive, and aligned with brand identity.
  • Monitor stock levels, pricing, and performance analytics on each platform.

Marketing Campaigns & Promotions:

  • Plan and execute online campaigns (e.g., promotions) across platforms.
  • Work with graphic designers and content teams to develop banners, product visuals, and digital assets.
  • Utilize platform tools to drive traffic and conversions.

New Product Development & Launches:

  • Work closely with product development and sourcing teams on new SKU pipeline.
  • Conduct competitor analysis and market research to identify gaps and trends.
  • Oversee go-to-market strategy, including pricing, positioning, listing, and soft/hard launches.

Sales & Performance Management:

  • Monitor and report on marketplace KPIs (traffic, conversion rate, CTR, revenue, returns).
  • Forecast and plan for online demand and promotions.
  • Work with finance/ops teams to reconcile sales, returns, payments, and platform fees.

E-Commerce Strategy & Execution:

  • Implement the company's ecommerce strategy to increase brand presence, customer engagement, and sales.
  • Recommend and test new growth channels.
  • Stay current with platform algorithm changes, ecommerce trends, and customer behavior.

Requirements:

  • Diploma/Degree in E-commerce, Business, Marketing, Communications, or related field.
  • Minimum 2-4 years of hands-on experience in ecommerce operations (preferably with multiple platforms).
  • Proven ability to manage end-to-end product lifecycle on platforms like Shopee, Lazada, Amazon, Shopify, and TikTok Shop.
  • Strong time management, multitasking skills, and attention to detail.

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