Store Operations Director

5 days ago

Singapore beBeeLeadership Full time $45,000 - $55,000
Job Title:

Main Store Operations Manager

Job Description:

We are seeking a highly skilled and motivated Main Store Operations Manager to lead our store team. The successful candidate will be responsible for ensuring the smooth operation of the store, including managing sales floor coverage, maintaining efficiency and effectiveness of salesfloor operations, and reviewing business data and metrics to evaluate progress toward goals.

Key Responsibilities:
  1. Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
  2. Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
  3. Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels.
  4. Ensure a great guest experience that values guests' time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
  5. Resolve guest feedback and address guest concerns or escalations to make it

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