
Store Experience Director
5 days ago
Job Title: Store Experience Leader
We are seeking a highly skilled and experienced leader to join our retail team as a Store Experience Director.
As a Store Experience Director, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences.
- Lead, manage, mentor, and provide feedback to a team of full-time and part-time retail associates
- Collaborate closely with all other functional team leads to drive sales growth and improve store operations
Responsibilities:
Key Responsibilities:- Manage the day-to-day store operations to ensure a seamless and smooth customer experience
- Develop, improve, and optimize retail processes to improve productivity and store operations
- Oversee general store administration and ensure compliance with policies and procedures
- Oversee store inventory levels and ensure the highest level of inventory accuracy
- Conduct Stock Taking exercises at several intervals in the year
- Maintain outstanding store conditions and work closely with the Visual Merchandising team to optimize displays in-store
- Recruit, coach, and build a robust team of Part Time and Full Time girls who strongly believe and live out the brand's vision and mission
- Inspire and enable the team to provide a top-notch and considerate service to all customers through training and mentoring
- Develop strategies to enhance the store customer experience and drive sales performance
- Identify opportunities to improve store operations and implement changes to drive efficiency and effectiveness
- Analyze sales data and customer feedback to inform business decisions
- Work closely with cross-functional teams to achieve business objectives
- Stay up-to-date on industry trends and best practices to continually improve skills and knowledge
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