Retail Point of Sale System Operations Manager

2 weeks ago


Singapore beBeePoint Full time $80,000 - $120,000

As a key leader in our organization, you will oversee the management and maintenance of our point-of-sale systems.

  • You will be responsible for providing initial support for POS systems, networks, hardware, and software issues across all locations and headquarters.
  • Coordination with external vendors to troubleshoot and resolve technical issues will also be a key part of your role.
  • You will assist in the opening or renovation of new outlets, ensuring seamless system integration.
  • Documenting process flows, test case scenarios, and training guides is essential.
  • Generating reports as needed is also an important responsibility.
  • You may need to provide on-site or remote support, including after-hours or weekend response if necessary.
Requirements
  • A minimum of 1 year of relevant experience is required.
  • Diploma/Degree in Computer Information Technology or a business-related field is necessary.
  • Knowledge and working experience in IT support, point-of-sale systems, or similar roles are essential.
  • SAP system knowledge is advantageous.
  • Excel Formula skills and basic SQL query skills are required.
  • Strong problem-solving and diagnostic skills, along with initiative, are crucial.
  • Self-driven and high independent individuals will thrive in this role.
  • Strong communication and interpersonal skills are necessary for success.


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