Exceptional Customer Engagement Professional

1 week ago


Singapore beBeeCustomer Full time $3,500 - $5,500

Job Title: Exceptional Customer Engagement Professional

About the Role

We are seeking a skilled professional to provide exceptional customer service via various channels. This role involves handling customer inquiries and complaints, ensuring timely resolution and follow-up.

Key Responsibilities
  • Provide high-quality customer service via phone, email, messaging platforms, and other communication channels.
  • Respond to queries, complaints, and feedback in a timely and effective manner.
  • Schedule appointments and manage daily orders, ensuring efficient delivery and stock management.
  • Evaluate complex issues and escalate them to relevant teams for seamless resolution.
Requirements
  • A minimum of 2 years of experience in customer service and communication roles in a fast-paced environment.
  • Call center experience is preferred, with the ability to multitask and handle concurrent calls, emails, live chat, and WhatsApp.
  • Flexibility to work variable hours as required.
Benefits
  • A competitive salary package that reflects individual contributions.
  • Ongoing training and development opportunities to enhance skills and knowledge.
  • Flexible working arrangements to promote work-life balance.
  • Opportunities for career growth and advancement based on performance.
How to Apply

If you are a motivated and customer-focused individual seeking a challenging role in a dynamic environment, please submit your application, including your resume and cover letter.



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