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Food Service Ambassador

2 months ago

Singapore THOMSON MEDICAL PTE. LTD. Full time
Job Title: Food / Service Ambassadors (4 days work week)

At Thomson Medical Pte. Ltd., we are seeking highly motivated and service-oriented individuals to join our team as Food / Service Ambassadors. As a key member of our hospitality team, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients and their families.

Key Responsibilities:
  • Deliver meal service to patients, attend to and assist with food-related concerns and queries of patients.
  • Take patients' meal orders using the Electronic Meal Ordering System (eMOS).
  • Perform duty as a Service Ambassador to meet requests and attend to the hospitality needs of patients.
  • Ensure accuracy of every patient's meal orders, preference, restrictions, special requests, and food allergies are properly recorded in the eMOS.
  • Clear soiled meal trays from patient rooms at the given time.
  • Attend to wards and patients' food-related issues, complaints, and feedbacks. Coordinate with the Kitchen staff for follow-up action and service recovery.
  • Undertake any duties assigned by Superior.
  • Comply with all Food Hygiene and Safety practices and NEA regulations governing cleanliness and hygiene.
Requirements:
  • At least a Secondary Education in any discipline.
  • Preferably with Basic Food Hygiene cert will be an advantage.
  • Service-oriented and good communication skills.
  • Experience in healthcare, hotel, food & beverage, hospitality industry will be an added advantage.
  • Able to work on 12-hour shifts, weekends, and public holidays.
  • 4-days work week (Total working hours is 44 hours in a week).
  • Working hours 7:30am to 8:00pm.
  • Medical Flexible Benefit/Annual Leave/Birthday Leave/AWS/Variable Bonus.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to make a difference in the lives of our patients and their families.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and service-oriented individual who is passionate about delivering exceptional patient care, please submit your application today.