Technical Support Specialist

5 days ago


Singapore IMW PTE. LTD. Full time
Company Overview

Red Dot Bespoke is a Singapore-based custom clothier that combines tradition with technology in bespoke tailoring.

Job Description

As a Service Support Crew, you will be responsible for engaging with clients at our showroom and managing CRM and inventory data from home. This role requires strong customer service skills, bilingual proficiency in English and Mandarin, and technical expertise in Google Docs, Sheets, and AI tools like ChatGPT.

You will work on-site on weekends and remotely on weekdays, managing data entry, customer service, and communication with suppliers. Proficiency in Microsoft Excel, Inventory management, Data Management, and Cashiering is required.

Required Skills and Qualifications

We are looking for individuals who are tech-savvy, industry knowledgeable, and skilled in the following areas:

  • Bilingual: Proficiency in English and Mandarin to engage with customers and suppliers.
  • Tech-Savvy: Skilled in Google Docs, Sheets, CRM, and AI tools like ChatGPT.
  • Industry Knowledge: Experience in custom tailoring or similar fields is a plus.
Benefits

At Red Dot Bespoke, we value long-term growth and offer flexibility to fit your lifestyle. You will have the opportunity to be part of an innovative team working to redefine the custom clothing experience.

Estimated Salary

The estimated salary for this role is SGD 45,000 - 60,000 per annum, depending on experience.



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