Database Architect

1 day ago

Singapore beBeeService Full time $80,000 - $120,000
Job Description

We are seeking a highly skilled and experienced ServiceNow CMDB Implementation Specialist to drive the requirement gathering, analysis, design, implementation, and maintenance of our ServiceNow Configuration Management Database (CMDB).

The ideal candidate will be responsible for driving the requirement gathering, requirement analysis, design, implementation, and maintenance of our ServiceNow Configuration Management Database (CMDB). This role requires a deep understanding of CMDB principles, ServiceNow platform capabilities, and ITIL best practices.

  • Gather requirements and perform requirements rationalization and analysis
  • Establish project plan and drive activities to completion
  • Design and implement the ServiceNow CMDB based on business requirements and ITIL best practices
  • Develop and maintain CMDB data models, ensuring data accuracy and completeness
  • Configure and customize ServiceNow discovery tools to automatically populate the CMDB
  • Integrate the CMDB with other ServiceNow modules, such as Incident Management, Change Management, and Problem Management
  • Develop and maintain CMDB policies, procedures, and documentation
  • Perform regular audits of the CMDB to identify and correct data discrepancies
  • Provide training and support to IT staff on CMDB usage and best practices
  • Collaborate with cross-functional teams to ensure the CMDB supports their needs
  • Stay up-to-date with the latest ServiceNow features and CMDB trends

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