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Cafe Operations Manager

2 months ago

Singapore ALSET INTERNATIONAL LIMITED Full time
Job Summary

We are seeking a highly skilled and experienced Cafe Operations Manager to join our team at ALSET INTERNATIONAL LIMITED. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our cafe, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Operational Management
    • Work closely with senior management to develop and implement operational strategies that align with the company's goals and objectives.
    • Manage cafe operations, including staff supervision, inventory control, and cash handling.
  • Team Leadership
    • Lead and motivate a team of staff to provide excellent customer service and achieve sales targets.
    • Develop and implement training programs to enhance staff skills and knowledge.
  • Customer Service
    • Ensure that all customers receive exceptional service and have a positive experience in our cafe.
    • Monitor customer feedback and implement changes to improve service quality.
  • Business Development
    • Identify opportunities to increase sales and revenue growth.
    • Develop and implement marketing strategies to promote our cafe and attract new customers.
Requirements
  • Qualifications
    • Minimum 2-5 years of experience in cafe or restaurant management.
    • Proven track record of success in leading teams and driving business growth.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work independently and as part of a team.
    • Strong problem-solving and analytical skills.
  • Personal Qualities
    • Passionate about delivering exceptional customer service.
    • Results-driven and able to meet targets.
    • Adaptable and flexible in a fast-paced environment.