Strategic ServiceNow Solutions Architect

2 days ago


Singapore INFOSYS COMPAZ PTE. LTD. Full time

Are you a skilled professional looking for a challenging role that leverages your technical expertise and consulting acumen?

About the Role

We are seeking an experienced Enterprise Solutions Consultant to join our team at INFOSYS COMPAZ PTE. LTD.

This is a full-time opportunity based in Singapore, with an estimated salary of $120,000 - $180,000 per annum, depending on experience and qualifications.

Job Description

The successful candidate will have up to 15 years of experience in IT consulting or service delivery, with at least 5 years in ServiceNow solution design and implementation.

Key responsibilities will include:

  • Leading end-to-end ServiceNow solution design, ensuring alignment with client requirements and best practices;
  • Overseeing configuration, customization, and implementation of ServiceNow modules, including ITSM, ITOM, SPM, ITAM;
  • Collaborating with clients to understand business challenges and recommend tailored ServiceNow solutions;
  • Serving as a trusted advisor, ensuring solutions align with client goals and industry trends;
  • Mentoring and guiding a team of ServiceNow consultants and developers to ensure high-quality delivery;
  • Driving a culture of continuous improvement, innovation, and collaboration within the team;
  • Contributing to pre-sales activities by creating proposals, demos, and presentations;
  • Staying updated on ServiceNow advancements and driving thought leadership through whitepapers, webinars, and industry events;
  • Ensuring all solutions meet security, compliance, and regulatory standards.

The ideal candidate will have a strong background in ServiceNow platform capabilities, architecture, and development, as well as excellent communication and presentation abilities.

Possessing certifications such as ServiceNow Certified Implementation Specialist in ITSM, ITOM, SPM, ITAM, or ITIL v4 would be highly valued.

Requirements
  • Bachelor's degree in a relevant field;
  • Up to 15 years of experience in IT consulting or service delivery, with at least 5 years in ServiceNow solution design and implementation;
  • Proven track record of leading ServiceNow projects across multiple modules and industries;
  • Expertise in scripting languages (e.g., JavaScript) and integrations with other platforms (e.g., REST, SOAP APIs);
  • Familiarity with ITIL processes and frameworks;
  • Strong problem-solving and analytical skills;
  • Excellent communication and presentation abilities;
  • Leadership and team management skills;
  • Client-focused mindset with a consultative approach.


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