Wildlife Experience Specialist

6 days ago

Singapore beBeeConservation Full time $3,500 - $4,500

Join a team that shares your passion for wildlife and nature conservation.

Mandai Wildlife Reserve is a unique destination in Singapore, home to world-renowned wildlife parks connecting visitors to the fascinating world of wildlife.

The reserve is driving an exciting rejuvenation plan that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces, and an eco-friendly resort.

Job Duties
  • Perform stress tests on equipment, systems, and processes, providing feedback on issues and gaps identified during tests.
  • Support the team in moving in furniture, fittings, and equipment.
Attractions Operations
  • Ensure smooth day-to-day operations of attractions, including queue and crowd management, cleanliness, and show quality.
  • Deliver excellent guest experiences by managing on-ground feedback and addressing service lapses.
  • Ensure all attractions comply with safety regulations, quality standards, and company policies.
  • Implement ideas to improve business growth, attraction enhancements, safety, guest experience, and operational efficiency.
  • Perform ticketing and cash handling procedures.
  • Assist with full-scale event logistics, including setup and teardown.
  • Monitor guest areas to promptly clear used dining items during events.
  • Facilitate planned party activities and games.
  • Plan and conduct interactive storytelling sessions.
Requirements
  • Prior customer service or attractions experience is an advantage.
  • Service-driven, pleasant, courteous, and confident disposition.
  • Excellent communication skills in English; proficiency in other languages is a plus.
  • Good team player who can also work independently.
  • Physically fit to endure long hours of standing.
  • Able to work on rotating shifts, including weekends and public holidays.

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