Wildlife Experience Coordinator
1 week ago
We are seeking a highly skilled and motivated Wildlife Experience Coordinator to join our team. This role will involve designing, developing, and implementing immersive wildlife experiences that inspire and educate guests on wildlife protection.
- This position will be responsible for curating and enhancing wildlife experiences, including developing tour-related reports and strategy decks for stakeholders.
The successful candidate will oversee the delivery of tours and experiences, ensuring smooth coordination with internal and external stakeholders. They will work closely with operations teams to maintain seamless communication and uphold tour standards and policies.
- Handle guest enquiries, service recovery, and feedback professionally.
- Confidently conduct presentations and engage with diverse audiences to deliver memorable experiences.
To succeed as a Wildlife Experience Coordinator, you will need:
- A Diploma/Degree in Business, Events Management, Tourism, Hospitality, or related fields.
- Minimum 5 years of relevant experience in Business/Events Management, Tourism, or Hospitality.
The ideal candidate will possess:
- Strong guest experience and customer service skills.
- People management experience is an advantage.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
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