Scientific Research Associate

2 weeks ago


Singapore beBeeProteomics Full time $100,000 - $150,000
Customer Experience Specialist

We are passionate about empowering our customers to expand scientific discoveries and achieve exceptional scientific outcomes.

The primary focus of our team is to delight our customers, make them successful, and drive market adoption of Proteograph products.

  • Main Responsibilities:
  • Support the development of a Customer Experience organization structured for growth, global operational excellence, and customer and employee success.
  • Become an expert in Seer's technology, understand the competitive landscape, and articulate Seer's value proposition.
  • Deliver informative pre-sales presentations, post-sales training, and educate customers and prospects on the use of Seer technology.
  • Help customers conduct novel proteomics experiments at scale and speed. Maximize their success by assisting with experimental design, implementation, analysis, and interpretation of results.
  • Foster a positive and supportive working relationship with customers. Help manage their expectations and gain their trust.
  • Key Skills:
    • Expertise in Seer's technology
    • Strong communication and interpersonal skills
    • Ability to troubleshoot and diagnose instrument issues
  • About the Role:
    This role offers a unique opportunity to work with cutting-edge technology and make a significant impact on our customers' success.
  • Benefits:
    • Competitive salary and benefits package
    • Opportunity for professional growth and development
  • Note:
    We are looking for a highly motivated and experienced individual to join our team as a Customer Experience Specialist.

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