Account Manager

4 weeks ago


Singapur, Singapore Singtel Full time

About Singtel

Singtel is a leading telecommunications company dedicated to empowering every generation through innovative technology and services.

Job Summary

We are seeking a passionate and driven Outdoor Sales Executive to join our team. As a Sales Representative, you will be responsible for creating strong connections with our customers to discover how our products and services can empower them in this technology-driven world.

Key Responsibilities

  • Engage and interact with customers face to face to understand their needs and preferences.
  • Arrive at sales events on time to engage with customers and promote our products and services.
  • Deliver sales targets by providing excellent customer service and ensuring customer satisfaction.
  • Liaise with customers on pre and post-sales for service-related products and resolve any issues promptly.
  • Liaise with sales support on any order or customer issue to ensure seamless customer experience.
  • Educate customers accurately and convincingly on Singtel products and services.
  • Provide advice to customers on their needs and recommend Singtel services such as installation for Fibre.
  • Manage customer expectations for service and installation.
  • Provide accurate and correct information for customers to compare our services with other telecos.
  • Provide excellent follow-up with customers on any enquiry.
  • Follow road show duty roster and attend sales meetings/training for the latest promotions.
  • Able to learn and provide excellent sales services in various sales environments (Road Show/Shop/Telesales/Digital platform).
  • Manage sales leads from New Build Projects and Expats Program.

Skills for Success

  • Ability to learn new things easily and adapt to changing technologies.
  • Thriving in discovering customers' needs and delivering the best customer experience.
  • Performing well in a target-driven environment and motivated against personal and sales targets.
  • Exceling in working within a team and working independently.
  • Flexible in working retail store hours.

Rewards that Go Beyond

  • Flexible work arrangements.
  • Full suite of health and wellness benefits.
  • Ongoing training and development programs.
  • Internal mobility opportunities.

Your Career Growth Starts Here



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