
Enrolment and Customer Service Representative
2 weeks ago
**Job Title:** Enrolment and Customer Service Representative
**Overview:
The Enrolment and Customer Service Representative will support the Centre Manager in driving student enrolments, delivering exceptional customer service, and ensuring smooth day-to-day front-desk operations. This role requires strong communication skills, a service-oriented mindset, and attention to detail.
**Key Responsibilities:**
- Support students and parents in choosing suitable programs
- Explain centre offerings and promotions to prospective clients
- Assist in trial class scheduling and conversion follow-up
- Track and update enrolment database and lead pipeline
- Support monthly enrolment targets set by the Centre Manager
**Customer Service Skills:**
- Handle front-desk inquiries and walk-in customers
- Attend to parents' queries on schedules, payments, and student progress
- Ensure prompt and professional communication (phone, email)
- Collect and record feedback from parents and escalate concerns when necessary
**Administrative Duties:**
- Maintain accurate student records (attendance, etc.)
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Singapore beBeeRepresentative Full time $40,000 - $55,000Job DescriptionWe are seeking a Customer Service and Enrolment Representative to join our team. The ideal candidate will have excellent communication skills, be able to handle multiple tasks, and provide exceptional customer service.The role involves handling enquiries from parents and students, sharing information about our programmes and services, and...
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Singapore beBeeRepresentative Full timeJob Description We are seeking a Customer Service and Enrolment Representative to join our team. The ideal candidate will have excellent communication skills, be able to handle multiple tasks, and provide exceptional customer service. The role involves handling enquiries from parents and students, sharing information about our programmes and services,...
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