Enrolment Customer Service Representative
2 weeks ago
The Frontline Enrolment Officer plays a crucial role in maintaining exceptional customer service standards, handling administrative tasks efficiently and ensuring seamless operations.
This key position involves overseeing the collection of fees, verifying contracts and processing sales transactions for various programmes. The successful candidate will also be responsible for addressing customer enquiries, resolving issues and providing support at the frontline counter.
Responsibilities:
- Serve as the first point of contact for customers and provide support and assistance.
- Handle the collection of fees, verification of contracts and enrolment procedures for all entities.
- Process sales transactions for study materials and ensure accuracy and efficiency.
- Respond to phone enquiries, manage courier-related tasks and perform other administrative duties as assigned by the line manager.
To excel in this role, you will need:
- A Diploma or 'A' Level qualification, or an 'O' level with at least 2 years of customer service experience.
- A minimum of 2 years of customer service/front-line experience preferred.
You will bring:
- Strong customer service skills, including handling difficult customers and managing complaints effectively.
- Excellent communication skills for telephone and face-to-face interactions.
- In-depth knowledge of programme policies and processes.
- Proficient in multitasking and maintaining accuracy in administrative tasks.
- The ability to ensure professionalism and a positive customer experience.
This is a permanent full-time position with working hours from Monday to Friday, 11am to 8pm and Saturday, 9am to 3pm (roster basis with extra allowance). On-site work arrangements apply, with the location based at Wilkie Edge.
-
Singapore beBeeCustomer Full time $3,000 - $4,500**Job Title:** Enrolment and Customer Service Representative**Overview:The Enrolment and Customer Service Representative will support the Centre Manager in driving student enrolments, delivering exceptional customer service, and ensuring smooth day-to-day front-desk operations. This role requires strong communication skills, a service-oriented mindset, and...
-
Singapore beBeeRepresentative Full time $40,000 - $55,000Job DescriptionWe are seeking a Customer Service and Enrolment Representative to join our team. The ideal candidate will have excellent communication skills, be able to handle multiple tasks, and provide exceptional customer service.The role involves handling enquiries from parents and students, sharing information about our programmes and services, and...
-
Singapore beBeeRepresentative Full timeJob Description We are seeking a Customer Service and Enrolment Representative to join our team. The ideal candidate will have excellent communication skills, be able to handle multiple tasks, and provide exceptional customer service. The role involves handling enquiries from parents and students, sharing information about our programmes and services,...
-
Customer Service Representative
5 days ago
Singapore beBeeService Full time $3,000 - $4,500Customer Service Representative OpportunityJob Summary:We are seeking a Customer Service Representative to join our team.Key Responsibilities:Manage and process all enrolments and registrationOversight of school fee collectionHandle & follow-up customers' enquiresSupport daily school operationsEssential Qualifications:O level/ITE and aboveExcellent customer...
-
Customer Service Representative
4 days ago
Singapore GAIAX INTERNATIONAL PTE. LTD. Full timeIntroduction: As a Customer Service Representative in a campus environment, you will be the primary point of contact for prospective customers. Your responsibilities will include educating customers about course offerings, addressing inquiries, and assisting in the sales process. You will work closely with the Centre Manager to ensure a seamless registration...
-
Customer Service Representative
4 days ago
Singapore GAIAX INTERNATIONAL PTE. LTD. Full timeIntroduction:As a Customer Service Representative in a campus environment, you will be the primary point of contact for prospective customers. Your responsibilities will include educating customers about course offerings, addressing inquiries, and assisting in the sales process. You will work closely with the Centre Manager to ensure a seamless registration...
-
Customer Service Representative
2 weeks ago
North Singapore FUTURUM SPACE PTE. LTD. Full time $40,000 - $60,000 per yearIntroduction: As a Customer Service Representative in a campus environment, you will be the primary point of contact for prospective customers. Your responsibilities will include educating customers about course offerings, addressing inquiries, and assisting in the sales process. You will work closely with the Centre Manager to ensure a seamless registration...
-
Customer Service Representative
4 days ago
Singapore beBeeService Full time $2,000 - $2,500Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise.Job Description:Sales: Recruitment and...
-
Customer Service Representative
2 weeks ago
Singapore beBeeCustomer Full timeCustomer Service Representative We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Team Member. About the Role: In this dynamic role, you will be responsible for delivering exceptional customer experiences through friendly, professional service via phone, email, or in-person. You will also handle...
-
Customer Service Representative
1 week ago
Singapore GAIAX INTERNATIONAL PTE. LTD. Full timeRoles & Responsibilities Introduction: As a Customer Service Representative in a campus environment, you will be the primary point of contact for prospective customers. Your responsibilities will include educating customers about course offerings, addressing inquiries, and assisting in the sales process. You will work closely with the Centre Manager to...
