Application Support Specialist

5 days ago


Singapore Pure Hong Kong Full time
About the Role

Pure Hong Kong is seeking an experienced Application Support Specialist to join our team. As a key member of our global application support team, you will be responsible for providing technical support and maintenance for our front, middle, and back office systems.

Key Responsibilities
  • Enhance, support, and maintain our firm's front, middle, and back office systems
  • Work as a part of the global application support team based in various locations
  • Proactively engage with Portfolio Managers, Traders, and Analysts to resolve issues and identify improvement opportunities
  • Support other geographic locations by monitoring jobs running overnight in different regions
  • Work with external vendors' technical support teams to resolve issues and deliver strategic enhancements
Requirements
  • Support of development environments using agile methodologies and production environments within an ITIL framework
  • Strong troubleshooting and creative problem-solving abilities, including being able to interpret, understand, and troubleshoot internally developed systems
  • Thorough understanding of macro products, such as IRS, FX Options, Bonds, Repos, OTC Equity Options, FX Forwards, and Exotics
  • Experience building Excel/VBA tools
  • Exposure to support of Linux, C++, C#, Python-based applications
  • SQL experience across various database implementations, including MSSQL
  • Experience working with Bloomberg market data
  • High degree of accuracy and attention to detail
  • Ability to communicate effectively verbally and in writing
  • Flexible hours – readiness to adjust work hours
  • Lively, friendly, sociable personality
Desirable Experience
  • Risk management – RiskVal, Risk Metrics, Matlab
  • Messaging platforms - RabbitMQ/Solace
  • Front Office – FlexTrade, Eze OMS, Analytics & Modelling, Bloomberg AIM
  • Middle/Back-office – Traiana/CTM/Omgeo Oasys
  • Broker Trading Applications – Marquee/Passport/TT/FXALL/PinPoint
  • Market Data services – BPIPE/SAPI/Reuters/Fact Set/Axioma/Markit
  • RPC Frameworks – ZeroC Ice


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