Application Support Specialist
5 days ago
Pure Hong Kong is seeking an experienced Application Support Specialist to join our team. As a key member of our global application support team, you will be responsible for providing technical support and maintenance for our front, middle, and back office systems.
Key Responsibilities- Enhance, support, and maintain our firm's front, middle, and back office systems
- Work as a part of the global application support team based in various locations
- Proactively engage with Portfolio Managers, Traders, and Analysts to resolve issues and identify improvement opportunities
- Support other geographic locations by monitoring jobs running overnight in different regions
- Work with external vendors' technical support teams to resolve issues and deliver strategic enhancements
- Support of development environments using agile methodologies and production environments within an ITIL framework
- Strong troubleshooting and creative problem-solving abilities, including being able to interpret, understand, and troubleshoot internally developed systems
- Thorough understanding of macro products, such as IRS, FX Options, Bonds, Repos, OTC Equity Options, FX Forwards, and Exotics
- Experience building Excel/VBA tools
- Exposure to support of Linux, C++, C#, Python-based applications
- SQL experience across various database implementations, including MSSQL
- Experience working with Bloomberg market data
- High degree of accuracy and attention to detail
- Ability to communicate effectively verbally and in writing
- Flexible hours – readiness to adjust work hours
- Lively, friendly, sociable personality
- Risk management – RiskVal, Risk Metrics, Matlab
- Messaging platforms - RabbitMQ/Solace
- Front Office – FlexTrade, Eze OMS, Analytics & Modelling, Bloomberg AIM
- Middle/Back-office – Traiana/CTM/Omgeo Oasys
- Broker Trading Applications – Marquee/Passport/TT/FXALL/PinPoint
- Market Data services – BPIPE/SAPI/Reuters/Fact Set/Axioma/Markit
- RPC Frameworks – ZeroC Ice
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