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Support Team Member

3 weeks ago

Singapore beBeeCustomer Full time $21,000 - $43,000
Job Opportunity

Are you a skilled communicator and team player looking for a new challenge? We have an exciting opportunity available for a customer-facing role.

As a customer service officer, you will be responsible for handling enquiries regarding club facilities reservations. This will involve collecting booking information, managing administrative tasks, and ensuring important notices are displayed on the notice board.

Additionally, you will play a key role in maintaining compliance with ISO quality procedures in the club's operations. Proficiency in Microsoft Office applications, including Excel, is also required.

The successful candidate will be able to learn quickly and adapt to changing circumstances. You will be working in a dynamic environment where no two days are the same.

Key responsibilities include:

  • Handling telephone and walk-in enquiries regarding club facilities reservations.
  • Collecting booking and slots, as well as administrative work for guests, members, and corporate members on a daily basis.
  • Ensuring important notices are displayed on the notice board.
  • Maintaining compliance with ISO quality procedures in the club's operations.

Benefits of this role include:

  • Good data entry skills.
  • Ability to work rotating shifts, including early morning and late evening hours.
  • Daily staff transport provided via Green Line and Red Line MRT stations.
  • Shared cab service available after late shifts.

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and is looking for a challenging and rewarding role.