Support Team Member

1 week ago


Singapore beBeeAdministrative Full time $2,400 - $4,200

Job Title: Support Team Member

Job Summary:

We are seeking a highly organized and detail-oriented Support Team Member to join our team. The successful candidate will provide exceptional administrative support to our operations team, ensuring timely responses to client requests and maintaining high service standards.

Key Responsibilities:
  • Provide administrative and clerical support to the operations team with accuracy and discretion.
  • Review client requests thoroughly and respond in a professional manner.
  • Monitor multiple chat conversations simultaneously, ensuring timely responses and clear communication.
  • Identify recurring issues and share feedback with the Operations team to improve customer experience.
  • Enter and manage data using Microsoft applications, maintaining confidentiality and precision.
Requirements:
  • Has the ability to learn quickly, problem-solving skills, and meticulous attention to detail.
  • Proficient in speaking, writing, and Microsoft applications.
  • Team Player with excellent communication skills.
  • 1-2 years of experience in Customer Service or related field.
  • High school diploma or above is preferred.
Working Conditions:

5 days a week, Monday to Friday, 9am to 6pm, Tanjong Pagar location.


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