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Premier Import/Export Coordinator
2 weeks ago
Job Title: Premier Import/Export Coordinator
We are seeking a diligent and detail-oriented Import/Export Coordinator to join our team. As an Import/Export Coordinator, you will be responsible for arranging import/export documentation and processes, preparing shipping documentation, and providing exceptional customer support.
Key Responsibilities:
- Arrange import/export documentation and processes.
- Prepare shipping documentation, including LC, bill of lading, and FTA agreements.
- Provide excellent customer support, including after-sales support and following up with clients until the transaction is completed.
- Coordinate with the warehouse team for export/import shipment preparation, including cargo pick-up, shipping marks, and barcode labeling.
- Handle customer inquiries and complaints in a professional manner.
- Send necessary information and documentation to clients, agents, sea companies, and forwarders accurately and on time.
- Prepare profit and loss statements for each shipment.
- Liaise and maintain good relations with agents and shipping companies.
- Perform other administrative and ad-hoc duties as required.
Requirements:
- Minimum GCE N or O level / Diploma in any discipline.
- Responsible, positive attitude, able to work independently and as a team player.
- Preferably with Logistics/Shipping/Freight Forwarding experience.
Tell Us About Your Skills:
- Microsoft Office.
- Microsoft Excel.
- Customer Support.
- Interpersonal Skills.
- Good Communication Skills.
- Freight.
- Team Player.
- Microsoft Word.
- Customer Service.
- Shipping.
- Able To Work Independently.
- Customer Service Experience.