Frontline Healthcare Service Associate

7 days ago


Singapore WOODLANDSHEALTH PTE. LTD. Full time

WoodlandsHealth PTE. LTD. is a leading healthcare provider in Singapore seeking an exceptional Frontline Healthcare Service Associate to join our operations team.

Job Summary

We are looking for a highly motivated and adaptable individual to support the transition to our new campus and contribute to efficient clinic operations, delivering excellent patient experiences.

Responsibilities

The successful candidate will perform various duties including:

  • Roving patient service duties: assist patients with their needs, help them use self-service stations or mobile apps;
  • Room assistance duties: aid clinicians during consultations, communicate doctor's instructions to patients, manage the queue for clinics;
  • Counter duties: provide financial counseling, verify medication supply, etc.;
  • Clinically-related duties: perform phlebotomy, vision acuity tests, etc.;
  • Administration duties: manage phone and email inquiries, ensure clinic readiness, etc.
Requirements

To be eligible for this role, you should possess at least a GCE 'N' or 'O' levels, Professional Certificate/NITEC/Higher NITEC or Diploma, and have experience in frontline customer service. Additionally, you must be able to work staggered clinic hours, including weekends and public holidays.

What We Offer

We offer a competitive salary range of SGD 28,000 - 35,000 per annum, commensurate with experience. As a valued member of our team, you can expect a comprehensive benefits package, opportunities for growth and development, and a dynamic work environment that promotes teamwork and excellence.

Tell Employers What Skills You Have

In your application, please highlight your relevant skills and experience, such as:

  • Counseling
  • Can-do attitude
  • Multitasking skills
  • Efficient
  • Highly adaptable
  • Patient enquiries
  • Always willing to learn
  • Service station
  • Healthcare experience
  • Customer service
  • Appointment scheduling

Please submit your application through our official career webpage or recognized recruitment agencies.



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