Clinical Support Associate
16 hours ago
As a Clinical Support Associate at Foundation Healthcare (Specialists) PTE. LTD., you will play a vital role in ensuring the delivery of exceptional patient care and experiences across our clinics.
Job SummaryWe are seeking an individual with strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. As a Clinical Support Associate, you will provide administrative support to our healthcare professionals, ensure seamless registration processes, manage inventory, and maintain a clean and safe clinic environment.
Responsibilities- Frontline Operations: Manage appointment scheduling, registration, referral booking, and cashiering duties as needed.
- Patient Care: Attend to walk-in enquiries, phone calls, and emails; perform chaperon activities, and assist in explaining procedures to patients.
- Language Support: Provide translation services for doctors when needed.
- Record Management: Maintain accurate and up-to-date patient records, including filing and data entry.
- Inventory Management: Ensure proper management of drug inventory and supplies.
- Clinic Maintenance: Maintain a clean and organized clinic environment, adhering to SOPs and performing routine checks and audits.
- Support Services: Assist in coverage of other facilities when required and collate patient management indicators for presentation to management.
- Qualifications: Minimum GCE 'N'/'O'/'A' Levels, NITEC, or Diploma holder; valid phlebotomy certificate (if applicable).
- Experience: Frontline customer service experience is an added advantage; relevant work experience in the healthcare industry would be beneficial.
- Skill Set: Multitasking, PC literate, team player with good interpersonal skills; knowledge of dialects is a plus.
- Salary: $40,000 - $50,000 per annum, depending on experience.
- Overtime Pay: Available for additional working hours beyond the 5.5-day workweek.
- Professional Development: Opportunities for growth and professional development within the company.
Ffoundation Healthcare (Specialists) PTE. LTD. is committed to delivering high-quality patient care and experiences across our clinics. We value teamwork, integrity, and professionalism in all aspects of our operations.
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