Dedicated Guest Services Ambassador

1 week ago

Singapore beBeeCustomerService Full time $2,500 - $4,500
Customer Service Representative

We are seeking a highly skilled and friendly Customer Service Representative to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring that every interaction is memorable and enjoyable.

Key Responsibilities:

  • Greet guests warmly and provide a high standard of service.
  • Offer accurate information on events, facilities, and services.
  • Assist with reservations, ticketing, and guest registration as required.
  • Handle guest feedback, inquiries, and concerns with professionalism.
  • Liaise with other departments to fulfill guest requests.
  • Maintain a tidy, welcoming, and informative environment at the Service Counter.
  • Support daily administrative tasks such as logging guest interactions, preparing materials, and updating service information.

Requirements:

  • Experience in guest services, hospitality, or customer-facing roles.
  • Strong guest communication and engagement skills, with exposure to interacting with both international and domestic travelers.
  • Willingness to work shift hours.
  • Proficiency in Microsoft Office.

Benefits:

  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to develop your skills and knowledge in customer service and hospitality.
  • Friendly and supportive team environment.

About Us:

We are a leading entertainment and lifestyle destination, dedicated to providing an unforgettable experience for our guests. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.

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