Programme Manager
3 days ago
Located at Nanyang Technological University, the successful candidate will have the opportunity to work in a dynamic and challenging environment.
About the JobThe Programme Manager (Graduate Programme) is responsible for managing and coordinating the delivery of student and academic services related to the taught MA programme(s) in the School of Humanities. The incumbent will oversee programme administration, supervise support staff, and operationalize the assigned MA programme(s) to provide timely delivery of information and services to faculty, staff, and students.
Key ResponsibilitiesStudent Admission
- Process and review applications.
- Oversee planning and monitor admission progress to ensure timeliness of the admission process.
- Monitor admission numbers so appropriate actions can be taken to moderate/boost intake numbers depending on progress.
- Plan and execute marketing outreach, student orientation, and information sessions.
- Work closely with different departments at various levels within the university for student matters.
Programme Operations
- Oversee administrative and logistic matters of the programme, such as academic advisory to students, facilitate new course proposal submission, timetabling, budgeting, and overall work process optimisation and improvements.
- Provide administrative support to faculties, adult learners, students, and alumni.
Continuing Education and Training (CET) Course
- Liaise with internal and external stakeholders to ensure smooth planning and running of courses.
- Manage and oversee CET operational support provided such as enrolment, budgeting, billing, payment, hiring, and class scheduling.
- Manage and oversee CET enquiries and associated tasks relating to the SkillsFuture Scheme.
- Process optimisation and improvements.
Budget and Report
- Manage the budget and expenditures of the Graduate (Coursework) Programmes.
- Provide reports on the Graduate (Coursework) Programmes as and when required.
Requirements
- A Bachelor's Degree preferably in Humanities/Social Sciences/Business Administration.
- At least 3 years working experience in a higher educational institution or management of professional education programmes would be an advantage.
- Prior experience in event management as well as content management and creation for marketing (website and social media).
- Excellent interpersonal and communication skills.
- A strong collaborator – ability to work well within the team and with key stakeholders.
- Strong analytical and problem-solving skills.
- Ability to multi-task and meet tight deadlines.
- Excellent customer service skills.
- Proficient in MS Office applications.
- Proficient in online communication software such as Microsoft Teams and Zoom.
Salary:$80,000 - $120,000 per annum
Hiring Institution:Nanyang Technological University
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