Bank Service Ambassador

1 week ago


Singapore beBeeCustomerFocus Full time $3,300
Job Overview

The role of a Bank Service Ambassador involves delivering exceptional customer experiences and driving business growth through effective transactions and support services. Key responsibilities include attending to walk-in customers, processing over-the-counter transactions efficiently and accurately, and addressing customer inquiries.

This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. The ideal candidate will be able to understand issues and escalate them to management in a timely fashion, while ensuring compliance with all regulatory requirements.

In addition to these responsibilities, the Bank Service Ambassador will also be responsible for prospecting and introducing customers to the bank's products and services, educating and migrating them towards digital platforms, and driving service excellence in areas such as customer satisfaction, wait times, and issue resolution.

To succeed in this role, candidates should possess excellent customer service skills, be able to handle high volumes of customers, and have experience working in a customer-facing environment.

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