
Senior Technical Liaison
4 days ago
A technical liaison plays a pivotal role in bridging the gap between technology and business needs.
- Technical Expertise: Ensure software or hardware solutions are effectively implemented and tailored to meet customer requirements.
- Technical Support & Troubleshooting: Collaborate with clients to identify and resolve technical issues, analyze system requirements, and recommend tailored solutions.
- Product Development & Customization: Adapt existing software or hardware to meet specific client requirements, assist in design, testing, and deployment of custom applications, and provide feedback to product teams.
- Customer Interaction: Work closely with clients to understand their business processes and technical needs, conduct training sessions, and build strong relationships.
- Project Management: Collaborate with cross-functional teams to ensure timely delivery of projects, manage client expectations, and create documentation and reports.
- Sales and Pre-Sales Support: Provide technical expertise during the sales process, including demos and presentations, and assist in drafting proposals.
What We Offer
Opportunities for professional growth and development within a dynamic and innovative company. Excellent communication and interpersonal skills, analytical mindset with strong problem-solving capabilities, and prior experience in application development, troubleshooting, or support are required for success in this role.
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