Senior System Support Engineer
2 weeks ago
Thales is seeking a highly skilled Senior System Support Engineer to join our team in Singapore. As a key member of our engineering team, you will be responsible for the installation, checkout, integration, and testing of radar systems onboard vessels.
Responsibilities:- Work with overseas Business Line unit to perform installation, checkout, integration, and testing of radar systems onboard vessels
- Participate in System interface and integration tests
- Work with platform contractor in shipyard for mechanical installation and cabling works
- Setup the radar system, align, calibrate, and perform checks to prepare for acceptance tests
- Conduct acceptance tests in harbour and performance tests at sea
- Evaluate system performance and generate test reports
- Support end-users to resolve technical and maintenance issues during System warranty
- Manage and coordinate with stakeholders for other Integrated Logistics Support activities
- Interface with other technical support personnel, engineering, and product management to escalate and resolve issues
- Monitor system performance and make continuous improvement
- Determine and implement specific technical needs to improve reliability and maintainability
- Track and report project/service status
- Establish close collaboration with stakeholders and ensure customer satisfaction
- Support bids activities when required
- Diploma/Degree in Electrical & Electronic or Computer Engineering or related discipline
- Minimum 5 years' experience in engineering role in Communication & Surveillance projects
- Require knowledge on Linux system, Wireshark tool, network, and cybersecurity
- Good experience working on radar systems onboard vessels
- Experience in performing system maintenance and handling of SLA
- Solid trouble-shooting skills and problem-solving experience
- Ability to work both independently and in a team-oriented, collaborative environment
- Organized, motivated, and focus on customer needs
- Require occasionally to work late and during non-office hours to complete the task in critical situations
- Readiness to travel overseas occasionally for trainings and meetings
- Familiar with defence business, physically fit, and comfortable working on different military platforms
- Knowledge of Thales radar systems, especially FCR – STING/STIR will be an added advantage
- Ability to lead others and candidate with more relevant experiences will be offered for a senior position
At Thales, we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries, our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now.
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