Highly Skilled Java Technical Specialist
6 days ago
Job Summary
We are seeking a seasoned Application Support Engineer to join our IT team. The ideal candidate will be responsible for ensuring smooth operations of business-critical applications, identifying and resolving technical issues, and collaborating with development and infrastructure teams for long-term improvements.
- The primary responsibility will be to provide Level 1&2 support for Java-based applications in production and staging environments.
- Investigate and troubleshoot incidents, bugs, performance issues, and outages to ensure minimal disruption to services.
- Collaborate with development teams to implement permanent fixes and improve overall system stability.
- Monitor application health using tools such as Splunk, AppDynamics, New Relic, or similar to identify potential issues before they occur.
About the Role
This role requires a strong Java expert who can work in 24 by 7 on-call and 12 hours rotation shift. The ideal candidate will have experience in application support or production support roles with a focus on Java applications.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- At least 5 years of experience in application support or production support roles with a focus on Java applications.
- Strong programming and debugging skills in Java and familiarity with Java EE and Spring Boot Framework.
Key Responsibilities
The successful candidate will be responsible for:
- Providing Level 1&2 support for Java-based applications in production and staging environments.
- Troubleshooting and incident management.
- Root cause analysis and fix implementation.
- Maintenance and documentation of accurate knowledge base articles and operational runbooks.
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