
Senior Programme Director
2 days ago
Job Title: Centre Operations Director
\As a key member of our team, you will be responsible for overseeing the overall performance and achievement of all centre-based programme and care service Key Performance Indicators (KPIs). This includes ensuring alignment with organisational and national directives. Your exceptional leadership skills will drive the development and implementation of volunteer engagement strategies that support centre programmes and care services, ensuring sustainability and alignment with seniors' needs.
\In this role, you will oversee and ensure effective monitoring and utilisation of centre budgets and funds, in compliance with financial policies. You will also prepare and submit timely progress and annual reports, providing insights on programme impact, volunteer involvement, and care delivery outcomes.
\A successful candidate will have a degree in community care, preferably with 2 - 3 years of relevant experience in eldercare or healthcare sector. You will have strong interpersonal and communication skills, the ability to work independently and as part of a team, and good organisational and time management skills. A passion for working with seniors and a commitment to promoting active ageing is essential.
\Key Responsibilities:
\- \
- Centre Performance Management: Accountable for the overall performance and achievement of all centre-based programme and care service KPIs.\
- Volunteer Engagement: Drive the development and implementation of volunteer engagement strategies that support centre programmes and care services.\
- Budget Management: Oversee and ensure effective monitoring and utilisation of centre budgets and funds.\
- Reporting: Prepare and submit timely progress and annual reports.\
- Compliance and Governance: Ensure adherence to all work processes, SOPs, MOH advisories, and PDPA guidelines.\
- Operations Oversight: Lead and facilitate monthly operations meetings, tracking progress, surfacing ground challenges, and aligning team efforts to strategic priorities.\
- Stakeholder Partnerships: Co-lead with Centre Manager in building and sustaining partnerships with internal and external stakeholders to enhance programme delivery and community support.\
- Staff Development and Capability Building: Support Centre Manager to identify, plan, and coordinate staff training and development.\
- Performance Monitoring and Mentorship: Work closely with Centre Manager to monitor and guide AAC staff's professional growth, aligning development with individual goals and centre objectives.\
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