Customer Relationship Associate

4 weeks ago


Singapore SEARCH PERSONNEL PRIVATE LIMITED Full time

We are seeking a highly skilled and experienced Customer Relationship Associate to join our team at SEARCH PERSONNEL PRIVATE LIMITED. The successful candidate will be responsible for managing client relationships, ensuring smooth payment processes, and resolving any payment-related issues.

About the Role
  • This is a permanent position with a salary of up to $3200 + AWS + Performance Bonus + 14 Days Annual Leave (Increment Yearly up to 21 Days).
  • The ideal candidate will have a diploma or degree in Accounting, Finance, or a related field, and at least 1 year of relevant experience in receivables management.

Key Responsibilities:

  • Accurately prepare and submit invoices through various client payment portals.
  • Actively monitor and chase overdue payments by following up with clients via phone calls, emails, and other communication channels.
  • Ensure payments received are reconciled with outstanding invoices, updating internal systems accordingly.
  • Build and maintain strong relationships with clients to facilitate smooth payment processes and resolve any payment-related issues.

Required Skills and Qualifications:

  • Diploma or degree in Accounting, Finance, or a related field.
  • 1+ years of relevant experience in receivables management, preferably in an SME environment.
  • Proven ability to follow up on payments diligently and manage client relationships.
  • Experience with online payment portals and invoicing systems is a plus.

Benefits:

  • Bilingual in English and Mandarin to converse with Mandarin speaking associates.
  • Able to work independently and as part of a team.


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