Customer Service Associate

20 hours ago


Singapore HR Focus Full time

**Job Overview:**

We are seeking a highly skilled Customer Service Associate to join our team at HR Focus. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of support.

**Salary and Benefits:**

The successful candidate will be offered a competitive salary of up to $2800 per month, depending on experience. In addition to a generous compensation package, we offer a range of benefits to support your career development and well-being.

**Key Responsibilities:**

As a Customer Service Associate, you will be responsible for:

  • Preparing and processing sales orders and quotations
  • Coordinating and liaising with clients on their enquiries regarding products, services, and order status
  • Building and maintaining strong relationships with clients to ensure customer satisfaction
  • Working closely with various stakeholders within the company
  • Preparing regular reports on sales, client feedback, and KPIs

**Required Skills and Qualifications:**

To be successful in this role, you will need:

  • A diploma with 2 years' working experience in a customer service role in a B2B environment
  • The ability to handle both English and Chinese written documents
  • The ability to travel to the client's location to resolve issues as they arise
  • Proficiency in CRM systems and MS Office

**How to Apply:**

If you are a motivated and results-driven individual with excellent communication skills, please submit your application, including an updated resume in MS Word format. We look forward to hearing from you



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