Sales and Customer Success Coordinator

6 days ago

Singapore beBeeCustomerSuccess Full time $3,200 - $3,550

Sales and Customer Success Coordinator Job Description

  • Our ideal candidate will be responsible for identifying and connecting with new customers to understand their needs.
  • We are seeking a highly responsive individual who can effectively communicate with customers via phone calls and emails to resolve any issues promptly.
  • The successful applicant will be expected to follow up on customer inquiries, finalize orders, and ensure complete satisfaction.
  • This role involves efficiently processing orders, managing quotes and invoices accurately, and maintaining open communication with the sales team to keep them informed of updates.
  • In this position, you will collaborate closely with Store and Logistics teams to ensure smooth deliveries.
  • A key aspect of the job is monitoring delivery schedules and stock levels to maintain an exceptional customer experience.
  • We are looking for someone who can optimize inventory management to minimize waste and maximize efficiency.

About the Role

This is an exciting opportunity for a motivated and organized individual to join our team as a Sales and Customer Success Coordinator. The successful candidate will have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service.

Key Responsibilities

  • Customer Acquisition and Retention
  • Order Processing and Fulfillment
  • Communication and Relationship Building
  • Inventory Management and Optimization
  • Team Collaboration and Communication

Requirements

  • Excellent communication and interpersonal skills
  • Possess a positive and proactive attitude
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Detailed oriented and able to multitask

What We Offer

We offer a competitive salary and benefits package, opportunities for professional growth and development, and a dynamic work environment.

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