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Online Sales Executive

2 weeks ago

Singapore beBeeEcommerce Full time $3,000 - $5,000
Executive in E-Commerce Operations Management

Job Summary:

This is a high-level position responsible for overseeing e-commerce operations, digital marketing, and customer experience management. The ideal candidate should have strong leadership skills, excellent communication abilities, and a proven track record in driving online sales.

Key Responsibilities:

  • Platform & Campaign Optimization
    • Support planning and execution of digital campaigns on various platforms.
    • Collaborate with suppliers on product launches, promotional content, and email marketing initiatives.
  • E-Commerce Business Development
    • Oversee e-commerce activities including content creation, order fulfilment, supply chain coordination, and customer service.
    • Lead daily operations and ensure seamless order processing with internal teams.
  • Performance Analysis & Reporting
    • Analyze campaign and platform performance using key data insights.
    • Generate reports to evaluate effectiveness of promotions and digital initiatives.
  • Project Coordination & Improvement
    • Manage project timelines and liaise with IT and internal teams for system improvements and CMS testing.
    • Support system troubleshooting and enhancements.
  • Customer Experience Enhancement
    • Handle online customer feedback, complaints, and service quality.
    • Drive improvements in customer experience across digital touchpoints.

Requirements:

  • Degree in Business, Marketing, or related field.
  • Minimum 3 years of experience in e-commerce operations or digital marketing.
  • Proven ability to execute strategic plans that drive online sales.
  • Strong communication and collaboration skills, with customer-service focus.
  • Highly organized, detail-oriented, and adaptable in a fast-paced environment.