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Application Support Engineer

2 weeks ago

Singapore beBeeJava Full time $80,000 - $120,000
Senior Java Systems Engineer Job Description

We are seeking an experienced and skilled Senior Java Systems Engineer to join our team. The ideal candidate will be responsible for ensuring smooth operations of business-critical applications, identifying and resolving technical issues, and collaborating with development and infrastructure teams for long-term improvements.

The successful candidate will have a strong background in Java programming and experience with Java EE/Spring frameworks. They will also have a good understanding of REST/SOAP APIs, JSON, and XML, as well as proficiency in SQL and hands-on experience with relational databases such as MySQL, PostgreSQL, or Oracle.

In addition, the ideal candidate will have experience working in Linux/Unix environments and shell scripting, as well as familiarity with tools such as JIRA, ServiceNow, Git, and CI/CD pipelines.

Key Responsibilities:

  • Provide Level 2/3 support for Java-based applications in production and staging environments.
  • Investigate and troubleshoot incidents, bugs, performance issues, and outages.
  • Perform root cause analysis (RCA) and work with development teams to implement permanent fixes.
  • Monitor application health using tools such as Splunk, AppDynamics, New Relic, or similar.
  • Work with SQL databases to analyze data, generate reports, and validate fixes.
  • Support deployment activities, perform post-deployment validation, and ensure rollback readiness.
  • Handle daily incident tickets and service requests as per SLAs.
  • Collaborate with QA, DevOps, and Infrastructure teams to improve system stability and deployment efficiency.
  • Maintain accurate documentation, knowledge base articles, and operational runbooks.
  • Participate in on-call rotations and work in shifts if required.

Required Skills and Qualifications:

  • Education: Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience: 2–5 years in application support or production support roles with a focus on Java applications.
  • Technical Skills:
    • Strong programming and debugging skills in Java and familiarity with Java EE/Spring.
    • Good understanding of REST/SOAP APIs, JSON, and XML.
    • Proficiency in SQL and hands-on experience with relational databases (e.g., MySQL, PostgreSQL, Oracle).
    • Experience with Linux/Unix environments and shell scripting.
    • Familiarity with tools such as JIRA, ServiceNow, Git, and CI/CD pipelines.
    • Exposure to application monitoring/logging tools (e.g., Splunk, ELK, Dynatrace).
    • Knowledge of ticketing systems and ITIL practices is an advantage.

This is an excellent opportunity for someone who wants to take their career to the next level and gain valuable experience in application support and production support roles. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.