Technical Leader

4 days ago

Singapore beBeeInnovator Remote Work Freelance Full time $9,000
IT Service Delivery Manager Job Description

Job Type: Full-time

Location: Central

  • Working arrangement: Hybrid working arrangements
  • Working location: Central
About the Role

Join us in shaping the future of enterprise-level end-user computing services. You'll have the opportunity to lead innovative initiatives, drive standardization across desktop services, and enhance user satisfaction within a supportive and collaborative work environment.

Key Responsibilities
  1. Provide essential enterprise-level end-user computing services, ensuring high availability and reliability.
  2. Plan and execute new initiatives and enhancements that leverage innovative endpoint technologies to drive organizational efficiency and user satisfaction.
  3. Collaborate with team leaders and outsourced service providers to plan, manage, and deliver projects aimed at maintaining, enhancing, or developing new desktop services.
  4. Lead projects to standardize desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction.
  5. Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers.
Requirements
  1. Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
  2. Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
  3. Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
  4. Proactive and dedicated individual with good leadership and multi-tasking capabilities
  5. Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
  6. An adaptable and bold individual who dares to innovate and take smart risks

This is a great opportunity to join our dynamic team and make a real impact in the field of IT service delivery. If you are passionate about innovation, leadership, and collaboration, we encourage you to apply.

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