Retail Coffee Specialist

3 days ago


Singapore PAPA PALHETA PTE. LTD. Full time
Role Summary

We are seeking a highly motivated and passionate Retail Coffee Specialist to join our team at PAPA PALHETA PTE. LTD. As a key member of our omni-channel retail team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our concept store.

Key Responsibilities
  • Manage the front-of-house retail operations, ensuring a high standard of service and maintaining a visually appealing store environment.
  • Develop and execute in-store events, demos, and workshops to engage customers and promote our products.
  • Provide expert advice on coffee and brewing equipment, building strong relationships with customers and driving sales.
  • Monitor and maintain store inventory, ensuring accuracy in monthly stock takes and arranging for stock replenishment as needed.
  • Participate in regular product trainings and workshops to stay up-to-date on the latest coffee trends and products.
Requirements
  • Fluent English communication skills and ability to work with diverse customers.
  • Passion for specialty coffee and brewing equipment, with a keen interest in staying up-to-date on industry trends.
  • Service-oriented and team player with excellent interpersonal communication skills.
  • Availability to work a 5-day week, including weekends and public holidays.
Benefits
  • Birthday leave and annual leave (starting from 14 days).
  • Sick leave and medical consultation reimbursement.
  • Staff meal upon completion of full shift.
  • Complimentary non-alcoholic drinks.
  • Family and friends discount on food and beverage.


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