Restaurant Operations Manager Position
6 days ago
About Us
JL Employment & Recruitment Agency is a reputable agency seeking an experienced Restaurant Operations Manager to join our team. As a key member of our operations department, you will play a crucial role in ensuring the smooth day-to-day running of our clients' restaurants.
Key Responsibilities:
- Coordinating daily management operations to maintain high standards of food quality and customer service
- Delivering superior food and beverage service and maximizing customer satisfaction by providing exceptional dining experiences
- Responding efficiently and accurately to restaurant customer complaints to ensure prompt resolution
- Organizing and supervising shifts to ensure effective staff deployment and productivity
- Appraising staff performance and providing feedback to improve their skills and knowledge
- Estimating future needs for goods, kitchen utensils, and cleaning products to maintain efficient inventory management
- Able to work night shifts as required
Requirements:
- Proven work experience or similar role with demonstrated leadership skills
- Proven customer service experience as a supervisor, with a strong focus on customer satisfaction
- Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff
- Strong leadership, motivational, and people skills to lead and motivate a team
- Acute financial management skills to manage budgets and resources effectively
Estimated Salary: $60,000 - $80,000 per annum based on experience and qualifications
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
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