Restaurant Operations Manager

15 hours ago


Singapore WHITE BEEHOON RESTAURANT PTE. LTD. Full time

Are you a motivated and experienced leader looking for a new challenge? We are seeking an exceptional Assistant Restaurant Manager to join our team at White Beehoon Restaurant PTE. LTD. With a competitive salary of SGD $5,000 - $6,000 per month, you will have the opportunity to lead and develop our front-of-house and back-of-house operations.

About the Role:

  • As an Assistant Restaurant Manager, you will be responsible for overseeing daily restaurant operations, managing staff, and ensuring seamless service during peak hours.
  • You will work closely with our kitchen and front-of-house teams to ensure that our customers receive excellent service and high-quality food.

Responsibilities:

  • Manage all aspects of restaurant operations, including front-of-house and back-of-house management.
  • Supervise and support staff to provide excellent customer service.
  • Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.
  • Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnovers.
  • Manage inventory, ordering, and waste to optimize resource use and cost control.
  • Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
  • Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.
  • Manage staff scheduling to ensure optimal coverage during peak hours.
  • Monitor customer feedback and ensure that customer service meets or exceeds company standards.
  • Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.
  • Collaborate with the Operations Manager to implement strategies for achieving sales and profitability targets.
  • Monitor daily revenue, control labor and food costs, and implement initiatives to improve profitability.
  • Report on restaurant performance to the Operations Manager, providing insights on staff, operations, and customer satisfaction.
  • Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.
  • Conduct regular safety checks and audits to identify and resolve any potential hazards.
  • Ensure that labor expenses are aligned with budgetary goals.
  • Implement strategies to maximize productivity.
  • Fulfill and adhere to all required administrative work as per the directives from all supporting departments.
  • Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
  • Coordinate training schedules for staff and ensure compliance with internal training programs.
  • Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Requirements:

  • Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
  • Minimum 5 years of relevant experience with at least 3 years in a managerial level.
  • Energetic, good team player and service-oriented.
  • Great leadership with solid analytical, communications, and interpersonal skills.

Benefits:

  • Sign-on bonus up to SGD $1,500


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