
Support Specialist
5 days ago
The role of a Family Support Professional is multifaceted and highly rewarding.
By joining our team, you will play a vital part in supporting families to achieve positive outcomes for their children.
This is an exciting opportunity to work with families and help them build strong relationships, develop essential parenting skills, and provide emotional support.
We are seeking a dedicated and passionate individual who can make a real difference in the lives of families.
Main Responsibilities:- Building Positive Relationships: Establish and maintain positive relationships with parents and caregivers from diverse ethnic backgrounds, providing a safe and welcoming environment for all.
- Developing Action Plans: Work closely with parents and caregivers to develop, implement, and evaluate action plans tailored to their child's unique needs, promoting growth and development.
- Providing Supportive Services: Offer concrete and social-emotional support to parents and caregivers, empowering them with relevant parenting knowledge and skills to better care for their children.
- Facilitating Engagement: Facilitate meaningful engagement between parents and caregivers and their children, fostering a supportive home environment that promotes healthy relationships and emotional well-being.
- Engaging Partnerships: Collaborate with community partners to deliver resources and services that meet the needs of each family, ensuring they receive comprehensive support.
- Interpreting Policies: Interpret relevant policies and schemes that impact children and their parents/caregivers, providing valuable insights and guidance to ensure compliance and best practice.
- Documentation: Accurately and timely document work-related activities, maintaining precise records for easy reference.
- Communication: Regularly communicate with colleagues on child-related matters, ensuring seamless collaboration and effective information sharing.
- Information Sharing: Provide valuable information and insights to inform the development of new initiatives and programs, contributing to continuous improvement and growth.
Additional Requirements:
- A minimum commitment of 3 years to this vital role.
- A 40-hour work schedule, including evenings and weekends, to accommodate the diverse needs of families.
- Conversational Malay proficiency is an advantage but not required.
- A background check prior to employment is mandatory.
- A minimum of 2 years of experience working with families, with a proven track record of success.
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