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Chief Enterprise Service Management Leader

2 weeks ago

Singapore beBeeProject Full time $90,000 - $120,000
IT Project Manager Job Description">

The IT Project Manager will lead projects and enhancements in the enterprise service management domain, with a focus on supporting lines of business leveraging BMC Helix Digital Workplace and Helix Business Workflow.

You will work closely with internal stakeholders, external vendors, and cross-functional teams to deliver projects on time, on budget and to specification.

Duties And Responsibilities
  • ">
  • Accountable for successful end-to-end project delivery in enterprise service management, particularly with BMC Helix platforms ">
  • Oversee project execution to meet agreed timelines, budgets, and quality standards ">
  • Manage procurement, including preparation of tender specifications, vendor evaluations, and contract management ">
  • Build strong relationships with business stakeholders and vendors to ensure successful outcomes ">
  • Balance fiscal efficiency with the delivery of project goals ">
  • Drive continual service improvement initiatives for enterprise service management solutions ">
  • Provide post-implementation support, maintenance, and enhancements aligned with SLAs ">
  • Ensure compliance with IT security, data management, and corporate policies ">
  • Respond to audit queries and ensure audit and security compliance ">
  • Provide clear and regular project status updates to stakeholders, and manage scope changes as required ">
  • Identify risks, analyse impact and implement mitigation strategies to minimise disruptions ">
  • Maintain accurate project documentation, including project plans, status reports and meeting minutes "]">
Requirements">

A degree in Information Technology, Computer Science, Information Systems or related field is required.

At least 8 years of IT experience, including a minimum of 3 years in technical roles and at least 5 years as a Project Manager for medium-to-large projects with multiple stakeholders is necessary.

Demonstrated experience managing enterprise service management projects, especially involving BMC Helix Digital Workplace and Helix Business Workflow, is highly preferred.

Benefits">

Competitive remuneration and flexible work arrangements are offered.

An empowered work environment that allows you to take charge of your own career path is provided.

Others">

Experience working with AI tools or platforms (eg. BMC HelixGPT, Azure OpenAI or similar) is an added advantage.

Experience in Higher Education environments is a bonus.