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1 week ago
We are seeking a highly skilled and experienced Temp Healthcare Call Agent to join our dynamic team. The successful candidate will be the primary point of contact for patients and clients, handling incoming calls with professionalism and providing accurate information on services, consultation fees, and medical packages.
Key Responsibilities:- Receive and respond to patient inquiries in a timely and courteous manner
- Provide detailed information on available services, including consultation fees and package details
- Act as a liaison between patients and healthcare providers, facilitating communication and resolving any issues that may arise
- Strong communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively
- Basic computer skills and proficiency in relevant software applications
This is an excellent opportunity to develop your skills and experience in the healthcare industry while working in a supportive and collaborative team environment.
Essential Skills:- Exceptional customer service skills, with a focus on empathy and understanding
- Ability to multitask and manage competing priorities in a high-pressure environment
- Strong analytical and problem-solving skills, with the ability to think critically and resolve complex issues
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