L3 Production Support Engineer

1 week ago


Singapur, Singapore Krisvconsulting Services Pte Ltd Full time
Job Title: L3 Production Support

We are seeking a highly skilled and motivated L3 Production Support professional to join our Operational Resilience Engineering team. This role is critical in providing resilience measurement and monitoring for our firm's Important Business Services, a priority for regulators globally.

Key Responsibilities:
  • Define Taxonomy for Business and Engineering Services
  • Map Dependencies to Systems, People, Processes, Vendors, and Facilities
  • Create and Maintain Scenario Catalogs with Impact Tolerances
  • Ensure Recovery Plans and Automate Testing Procedures
  • Maintain a Resilience Dashboard for Analytics
  • Architect and Build Scalable, Performant Resilience Tools
  • Transition to Cloud-Native and Containerized Deployments
  • Model Data in Alloy and Ensure Data Governance Compliance
  • Provide L3 Production Support, Including Root Cause Analysis and Problem Resolution
Qualifications:
  • Bachelor's Degree in Computer Science, Information Technology, or a Related Field
  • Proven Experience in Production Support Roles, Preferably in an Operational Resilience or Site Reliability Engineering Context
  • Strong Understanding of Operational Resilience Concepts and Regulatory Requirements
  • Experience with Cloud-Native Technologies and Containerized Deployments
  • Proficiency in Data Modeling and Familiarity with Strategic Data Platforms (e.g., Alloy)
  • Strong Problem-Solving Skills and the Ability to Perform Root Cause Analysis
  • Excellent Communication and Collaboration Skills
  • Ability to Work in a Fast-Paced, Dynamic Environment and Manage Multiple Priorities
Why Join Us:
  • Be a Part of a Mission-Critical Initiative that Addresses Global Regulatory Priorities
  • Work with a Cutting-Edge Technology Stack and Contribute to Building Scalable, Performant, and Resilient Systems
  • Collaborate with a Diverse Team of Experts Across Multiple Disciplines
  • Drive Strategic Enhancements in Engineering Risk Management and Operational Resilience
  • Enjoy a Supportive and Dynamic Work Environment that Encourages Innovation and Continuous Improvement


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