TCM Operations Director

4 days ago


Singapore VALE ESTHETICS (PTE. LTD.) Full time
Job Summary

We are seeking a highly skilled TCM Branch Manager to oversee the daily operations of our Traditional Chinese Medicine clinic, ensuring exceptional patient care and business performance.

Key Responsibilities
  • Operations Management: Oversee daily clinic activities, ensuring smooth and efficient operations, compliance with local healthcare regulations, TCM protocols, and company standards.
  • Inventory Management: Manage branch inventory, including herbal products, acupuncture needles, and other supplies.
  • Clinic Environment: Monitor clinic cleanliness, patient safety, and equipment maintenance.
  • Team Leadership: Lead, motivate, and supervise a team of healthcare professionals, including licensed practitioners, support staff, and administrative personnel.
  • Talent Acquisition and Development: Recruit, hire, and train staff in accordance with company policies and TCM best practices.
  • Performance Evaluation: Conduct regular performance evaluations, provide feedback, and implement professional development opportunities.
  • Customer Satisfaction: Ensure high customer satisfaction by promoting excellent service and addressing any patient concerns or complaints promptly.
Requirements
  • Qualifications: Certification or training in Traditional Chinese Medicine or equivalent (preferred).
  • Experience: Minimum of 3-5 years of experience in healthcare management, with at least 1-2 years in a leadership position within a TCM clinic or similar setting.
  • Knowledge and Skills: Strong knowledge of Traditional Chinese Medicine therapies, including acupuncture, herbal medicine, and other related treatments.
  • Leadership and Interpersonal Skills: Excellent leadership and interpersonal skills with the ability to manage, motivate, and develop a diverse team.
Compensation and Benefits

Salary: $80,000 - $100,000 per annum. We offer a comprehensive benefits package, including medical insurance, paid time off, and opportunities for professional growth and development.



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