Sales Director for TCM Branch Operations

1 week ago


Singapore HSI TCM PTE. LTD. Full time
Job Overview

This is a challenging and rewarding opportunity to lead the daily operations of a Traditional Chinese Medicine clinic or branch, focusing on patient care, business performance, and team management. The successful candidate will have strong leadership skills, sales focus, and the ability to promote TCM services effectively.

Responsibilities
  • Manage one or more outlets and ensure monthly sales targets are achieved.
  • Lead and motivate consultants, beauticians, and therapists to deliver excellent service and meet sales goals.
  • Maintain branch cleanliness, service quality, and operational standards.
  • Build strong relationships with customers and ensure smooth scheduling of appointments.
  • Plan and execute promotions, seasonal offers, and marketing campaigns to attract and retain customers.
  • Organize in-clinic activities such as trial treatments, health talks, or product sampling to boost sales.
  • Monitor sales performance and implement incentive programs to drive results.

Requirements
  • Strong leadership and communication skills.
  • Ability to identify marketing opportunities and create effective promotions.
  • Focus on customer satisfaction and team success.
  • Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients.
  • Able to work on weekends and public holidays.
  • Energetic, sales driven, self-motivated & independent.
  • Candidate possessing a Diploma, Advanced/Higher/Graduate Diploma, degree in Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Traditional Chinese medicine.
  • Preferably Managers specializing in Asethetic/ Beauty/TCM Service or equivalent.

Benefits
  • Negotiation skills.
  • CRM experience.
  • Excellent customer service orientation.
  • Leadership experience.
  • Operational excellence.
  • Treatment expertise.
  • Healthcare knowledge.
  • Sales management skills.
  • Traditional Chinese Medicine proficiency.
  • Marketing skills.
  • Sales process understanding.
  • Strategy development.
  • Project management skills.
  • After-sales support.
  • Good communication skills.
  • Occupational therapy knowledge.
  • Team management experience.
  • Incentive program implementation.
  • Customer satisfaction focus.
  • Scheduling expertise.

Salary
$6000 - $10000 (estimated)

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