Excellent Opportunity for Experienced IT Professionals
1 week ago
We are seeking a highly skilled and experienced EUC L1 Support Engineer to join our team. As an EUC L1 Support Engineer, you will be responsible for providing top-notch support for 50+ users on various IT infrastructure projects.
Key Responsibilities:
- Internal IT EUC L1 onsite support for 50+ users
- Work closely with Central IT hub team on the L2/L3 operations support
- Work closely with APAC Transformation team on the projects with onsite support
- Work closely with GDC/APAC Security & Governance team on the IT Audit & Compliance for the Corporate IT related area only
Requirements:
- Proven track record in IT infrastructure operations & projects with minimum 2–3 years' experience
- Expertise in PC Support and troubleshooting
- Expertise in Windows 11 & Microsoft Office 365
- Basic Knowledge of Networking includes LAN, WiFi, Internet & VPN
- Basic Knowledge & Awareness of Information/Data Security and tools
- Strong, logical communication in English, and ability to communicate effectively with people at all levels of the organization
- Knowledge and Experience in Ticketing systems to manage the end-users tickets
Skills Required:
Troubleshooting
Inventory
Microsoft Office 365
Ticketing Systems
Procurement
CCTV
Vendor Management
Compliance
Networking
IT Audit
Windows
VC
VPN
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