Business Systems Analyst

1 month ago


Singapur, Singapore Crédit Agricole CIB Full time

Job Title: Business Systems Analyst

Job Summary:

The Business Systems Analyst will be responsible for providing functional expertise to ensure that the delivered solution meets the business needs. This includes functional test cases, enhancements, maintenance tasks, and bug fixes for the cash management system, specifically the payment processing engine serving Corporate Clients.

Main Responsibilities:

  • Provide business analysis and functional expertise for ASIA/SEPA/Cross border payments systems involving ISO20022 and SWIFT MT messages and other formats of internal systems
  • Understand the Asia (Singapore, China, India, and HongKong), SEPA, and Cross Border payments to provide solutions aligned to functional expectations
  • Join and lead workshops related to Testing phases to prepare detailed estimates
  • Join and lead grooming sessions to prepare technical design for deployment pipelines
  • Ensure quality, delivery, and maintenance
  • Perform acceptance and cucumber functional testing and Peer Reviews
  • Support Production L3 level
  • Handle functional test activities (including Integration and UAT)

Main Duties Details:

  • Technical Analysis, Development, and Testing
    • Study, evaluate, understand, and provide feedback on functional specifications from functional and automation coverage perspective
    • Convert User Stories to Technical Stories
    • Assist Functional team members in automation development-related activities
    • Perform non-functional testing when needed
    • Conduct integration testing before handing over product for UAT
    • Provide technical support during UAT
    • Assist Scrum Master/PM/Test Leader
  • Maintenance and Support
    • Provide L3 technical support for applications under responsibility
    • Analyse and resolve tickets raised by end-users in production environment
    • Analyse enhancement requests as prioritized by business for live applications under responsibility and provide IT inputs
    • Build and repository management
    • Release Deployment management
    • Assist L1/L2 support to improve support quality over time
  • Functional Documentation
    • Prepare and maintain functional documents (BRD, FRD, and traceability Checklist and other standard documents)
  • Co-ordination and Communication
    • Coordinate with other developers and business analysts as needed to deliver solutions on time and with good quality
    • Coordinate with Information Security, Infrastructure, and IT Ops teams
    • Organize meetings on any technical topics under control as needed
    • Provide consultancy to managers, developers, and other team members


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