Business Systems Analyst

3 weeks ago


Singapur, Singapore PAP Community Foundation Full time
Job Title: Business Analyst

Job Summary:

We are seeking a highly skilled Business Analyst to join our team at the PAP Community Foundation. As a Business Analyst, you will play a critical role in driving digital innovation and improving staff work productivity by conceptualizing the use of technology to support our PCF strategies.

Key Responsibilities:

• Conceptualize and analyze existing business processes and systems to identify opportunities for improvement and propose innovative solutions.

• Work closely with business users to articulate business requirements, perform user acceptance tests, and handle issue management.

• Act as a project manager in outsourcing management to execute project delivery successfully.

• Plan and manage projects throughout their lifecycle, from business requirements gathering to implementation, to ensure that projects meet customers' requirements and are delivered on time and within budget.

• Monitor issues for proper resolution and closure, and develop and enhance customer intimacy to achieve customer satisfaction.

Requirements:

• Degree in Computer Science, Electronics Engineering, Information Technology, or equivalent.

• At least 3 to 6 years of working experience, with a minimum of 2 years of relevant experience in business analysis, IT consulting, project management, and outsourcing management.

• Strong business analysis, project management, outsourcing management, and people management skills.

• Proactive, quality-conscious, self-starter with an analytical and methodological mind.

• Result and customer-oriented with multi-tasking capabilities.

• Good verbal and written communication, presentation, and negotiation skills.



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