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Accountant Collections Specialist
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We are seeking a skilled Financial Operations Specialist to join our team in Singapore. This role will involve the execution of Accounts Receivable (AR) processes, including collections and client-facing follow-ups.
About the Role:- As a key member of our operations team, you will be responsible for ensuring timely resolution of outstanding receivables.
- You will work closely with the Regional Lead to collect difficult accounts and conduct face-to-face client interactions.
- Collections and Client-Facing Follow-Ups:
- Act as primary collector for difficult accounts in Singapore.
- Conduct face-to-face client interactions, including collections, reminder letters, and document clarifications.
- Evaluate complex cases and escalate them to the Regional Lead.
- Maintain accurate documentation and records.
- Assist the Regional Lead in preparing AR portfolio reports, reviews, and risk assessments.
- Participate in credit limit reviews and escalations with regional stakeholders.
- Strong Interpersonal and Communication Skills:
- Able to handle difficult customers.
- Proficiency in AR Systems, Invoicing, and Documentation:
- Knowledge of AR systems and invoicing processes.
- Analytical Ability for Credit Assessment and Reporting:
- Ability to evaluate complex cases and escalate them to the Regional Lead.
This role offers opportunities for growth and development, including exposure to regional responsibilities and cross-cultural collaboration.
