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Chief Retail Experience Officer
2 weeks ago
Retail Operations Manager
Job Overview This role is responsible for overseeing the daily operations of a retail outlet. The key objective is to ensure seamless service delivery and maintain high standards of customer satisfaction.Key areas of focus include: managing inventory, food, labor, and operating costs to achieve maximum profitability; maintaining consistency in quality of food and beverage offerings, cleanliness of the outlet, and overall dining experience; developing and implementing strategies to improve operational efficiencies, streamline processes, and optimize profitability; collaborating with cross-functional teams to develop new menu items and marketing initiatives; identifying areas for improvement and suggesting innovative solutions to enhance business operations; optimizing staffing levels through effective planning and allocation; ensuring excellent service standards and customer satisfaction are consistently met; recruiting, training, and motivating staff, enforcing discipline and compliance to company policies; attending regular meetings and training sessions as required; ensuring proper use and regular maintenance of equipment and machinery.